Returns & Exchanges

At Content Beauty & Wellbeing, we want you to be completely satisfied with your purchase; however, if you are not happy with your order, you can return unopened and unused items within 14 days of receipt. Please ensure all seals remain intact to qualify for a full refund or exchange due to hygiene and safety standards.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring the product is protected and including your order note inside.

• 3.
  Ship the Item

  Send your package via a tracked postal service to our London boutique address provided in the authorization email.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.